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Fetch software update

Lurch2503

Hi team

 

Wondering when the next software update is due to hit the box (after 2.2)

 

It is ridiculous to have lost streaming ability from my media sever. As per below from the fetch my media hub manual it is to be fixed but when I ask... 

 

Currently, due to a technical limitation in
the software update (2.21 Grampians) files
streamed via a streaming server (such as
Twonky, Serviio or PC/Mac) in My Media Hub
will not play.
You can still browse and play media content
from a portable USB device, such as an External
Hard Drive or USB stick, connected to a USB
port on your Fetch box. See the ‘My Media Hub
Guide – USB’ at fetch.com.au/guides for more
info.
The issue is due to be fixed in the next software
update.

Re: Fetch software update

petergdownload

Yes it is ridiculous that such a bug got through whatever testing process Fetch/optus employ.

 

Unfortunately the unofficial announcement on when this will be fixed was less than impressive. Sometime "early in 2019" is all that was provided. There has been some comments (and many requests) that the firmware will be rolled back but the longer it goes without that happening the less likely it seems (Optus and Fetch are just going to annoy a whole new batch of customers that have started using the new features of the box)

 

It seems only patience or getting a seperate media player are your options till Easter.

 

Peter Gillespie

Solution

Re: Fetch software update

Dan_C

@Lurch2503, I've been advised that we do have a temporary workaround.

 

I'm happy to discuss this with you over PM. I need your full name, DOB and account number. 


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Re: Fetch software update

Lurch2503

@Dan_C have pm'd you the details would love a workaround 

Re: Fetch software update

Dan_C

Replied back to that one Smiley Happy 


__________________________________________________________________________


We’re currently performing upgrades to the Yes Crowd platform.

Please be mindful that moderator responses may be delayed until the upgrade is complete. We apologise for any inconvenience during this time.

***Please note I am not currently with the Yes Crowd team.***

This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy

Re: Fetch software update

Lurch2503

Replied with requested details hoping to get this sorted ASAP

Re: Fetch software update

VekkaCorp

Hi

Was there a work-around to this issue with My Media Hub?

Re: Fetch software update

petergdownload

Yes.

 

Click on DanC name above and ask for the method.

 

Peter Gillespie

Re: Fetch software update

efist

Any ETA for the FetchTV NAS streaming issue?

 

It's almost three months now, and all the school holidays we've been unable to use this feature!

 

Can't believe Optus/Fetch are allowed to leave a buggy patch on these devices for so long....

Highlighted

Re: Fetch software update

Philphy

I am with Optus for my mobile phone but not Fetch TV - can you not share the workaround?  Hopefully it's better than plugging in USB drive coz that don't work that well either.

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