cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Highlighted
Occasional Contributor Nadine96
Occasional Contributor

Fetch mini

I ordered a fetch mini but I haven't received it yet.

 

Then today I got an email saying We’ve recently identified that your Fetch service is not linked to an eligible Optus service if you would like to retain your Fetch service, please contact us on 1300 720 084 before June 10, 2019. If we do not hear from you, we will be cancelling your Fetch service on June 12, 2019.

 

WHY WOULD I GET THAT EMAIL IF I HAVENT RECEIVED MY FETCH MINI?

0 Kudos
Reply
1 Reply
Online Community Manager
Online Community Manager

Re: Fetch mini

Something appears to have gone amiss with the order.

This is not something that we can assist with here on the forum.
Please chat with us for further assistance, or call that 1300 number.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply