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JC1946
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New Contributor

Fetch mini won’t turn on

 

Took delivery of fetch mini 2 days ago. Will turn on but goes to standby (blue light on the right & red light in the middle). It is receiving the signal from remote as the the blue light on the left flashes when remote is pressed however the unit is not turning on.

Ant ideas?

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Kartika
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Moderator

Re: Fetch mini won’t turn on

Hi @JC1946, initially it might take some time to start up. Is it asking for any activation code? If so then you can find this through your online My Account → here


If it is not the activation code or you still need further assistance then you are best to speak with our Technical Support team via the → messaging service to assist you further.


Kartika__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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