Our Fetch mighty has a habit of freezing up every couple of minutes . Only by powering off for a few minutes will it respond. We have even factory reset it but this has not worked. The box is over 2 years old now. My question is if a replacement is needed will we have to buy a new one or take out a new contract .Or is the box owned by Optus and will they replace it ?
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@ogglebod , mine has done the same, freezing since Thursday, works fine then freezes the picture but the sound stays on, remote not responding, have to unplug and replug for it to be working. Can't start it in the morning unless I unplug and plug in again, did a soft factory resetting, still the same.
And monday, started working fine again, pretty sure that it was caused by a new software that Optus was uploading to the box and probably had a problem.
Is your box working now ?
If it's not, they will replace it, but you will loose everything that was recorded on that box and it will be disconnected until you receive the new one.