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Mobile Outage Northern NSW has now been resolved 2PM AEDT
Occasional Contributor McFamily
Occasional Contributor

Fetch has to restart every day

Our fetch mighty has been needing a restart everyday for about 6 months now.  We have tried everything.  Fetch has been updated, our TV has been updated, we have logged off and exited Netflix.  It is driving us nuts.   We have run all the diagnostics tests and they all come up saying the hardware is ok and software up to date.

 

I think I need a replacement box.

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Crowd Champion Davelew
Crowd Champion

Re: Fetch has to restart every day

Hi

Have you tired a reset, soft first and if that doesn't work a hard reset.

https://www.dodo.com/support/technical-support/dodo-tv-with-fetch/reset-fetch/.

 

If that doesn't work speak to Optus support? Usually they will ask you to complete a few checks and if they can't solve the problem will send a replacement box.

 

Dave


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