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Contributor jp928

Fetch hanging, and spontaneous reboots

Last few weeks the fetch is freezing/hanging/unresponsive after a few hours. Did a soft reset, I think it loaded a new version of software (?.18 ?), still the same issue. Also , lately it has spontaneously rebooted  in the middle of a program (SBS on demand), at or close to 2pm on several occasions.

Anybody else seen this? Solution please?



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Moderator Kartika

Re: Fetch hanging, and spontaneous reboots

Hey @jp928, sorry to hear about your Yes TV by Fetch issue. By the sounds of it looks like a box issue itself. Were you able to chat with someone in this regards since posting? Has this been raised with Tech Support before? If you still need assistance then please PM us → here your Fetch account number, full name and date of birth to investigate further. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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