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New Contributor Sandsurf59
New Contributor

Fetch code

How do I get an activation code for my New tv fetch box that works 
I received the code before I got the box. Entered the code I was sent and it returned invalid.

contacted got given the same code again with an extra letter added still invalid 

got passed through to tec support and got hung up on. 
My patients is running very thin at present it has taken 2mths to get this replacement box and I still can’t use it. 

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New Contributor Ozemate
New Contributor

Re: Fetch code

When calling support make sure you have the Fetch Serial number that is printed on the Unit not the one from the Carton, there was an issue some time back with the Unit and Carton serial number not matching causing an Activation code mismatch.
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