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AlexRH
RetiredModerator
RetiredModerator

Re: Fetch box stereo/5.1 issues

Hey @evil_josh, sorry to hear that you're experiencing this 😞

Would recommend raising this with our TV & Content team here so that we can follow up with you and discuss it a bit further.


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sinners007
Occasional Contributor
Occasional Contributor

Re: Fetch box stereo/5.1 issues

@AlexRH I doubt raising this issue will achieve anything - it has been over 3 years since the first complaint was made in this thread - additioanlly, Fetch still only provide 2ch audio for live streaming - no 5.1ch - astonishing really in 2018.

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Casey_
Super Contributor
Super Contributor

Re: Fetch box stereo/5.1 issues

Hey @sinners007, I've reached out to Fetch directly to see if there is any advice they can give. I'll let you know once I receive a response. 

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Bar20
New Contributor
New Contributor

Re: Fetch box stereo/5.1 issues

How do I connect my  HTS (Yamaha 5.1) to the Fetch Box (Optus) which was recently installed as part of our NBN deal?

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Ray_YC
Online Community Manager
Online Community Manager

Re: Fetch box stereo/5.1 issues

Hi Bar20,


Optus generally is unable to provide support for hardware not supplied by Optus.

You may get assistance by contacting Yamaha?

Let us know how you go.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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