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Fetch box problems

Amanda66

Hi , how do I go about getting a replacement fetch box? Ours has died. We are long term Optus customers and really enjoy fetch tv.

all help appreciated.

Re: Fetch box problems

AlexRH

Hey there, we'd be happy to help out Smiley Happy

Please get in touch with our Customer Care team via Live Chat here so we can arrange a replacement for you. 


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Re: Fetch box problems

Amanda66

Sorry No this has not resolved as I am finding it hard to even get live chat as they keep saying they are very busy.

I think the Help is not very good at all when you can't them on the phone or even live chat.

 

Re: Fetch box problems

Dan_C

@Amanda66, you're welcome to send us a PM with your account details.


I need your full name, DOB and account number.


I'll organise the replacement Fetch set top box for you Smiley Happy 

 

http://yesopt.us/pmdan


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