Fetch box not working


As per many others, I noticed my Fetch box stopped workingblast night. Have reboted several times butnnit can't connect to the internet. I know the connection is working as i plugged another device into the same cable and it had internet.


What else is there left to do?

Re: Fetch box not working


Hey Bobby, the fault raised yesterday for the Fetch outage has since been resolved. Have you tried performing a soft reset on the device? If you're still having trouble accessing channels, please get in touch with our Tech Support team so we can take a closer look into this service for you.

Re: Fetch box not working


That fixed it although I couldn't get the code via myaccount - had to use online help.


Re: Fetch box not working


Thanks for the update bobby. Reach out at anytime if you need help in the future. 

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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