Fetch box keeps reseting

[evan1212]

Have set up a new fetch box and after 2 days it is now just rebooting over and over.

This happened intermittently previously but now on a loop of rebooting.

I have tried a soft reser and a hard reset but the box doesn't respond.

[Dan_C]

@evan1212, there's no error message at all? You're not being advised of a critical hardware fault or something of that nature?

Does the set top box feel hotter than it should? 

[evan1212]

No the set seems the normal temp. I have found if I can get it to Netflix fast enough I can get about 1/2 hour out of it before it freezes and resets. But if I watch TV through the fetch box it freezes before I can change the channel.

[Tris]

First thing I'd try is a factory reset @evan1212. You can do this via the menu Manage > Settings > Device Info > Options > Factory Reset, otherwise it could relate to corruption of the firmware or a hardware fault, in which case we can organise a warranty replacement. If you need a hand with that, please touch base with our Tech Support crew 

[Gibbbo007]

@evan1212 - I've experienced the same thing, no error message