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2014-06-26 12:10 AM
This may seem silly but I just want to make sure because I'm a bit lost right now
For fetch tv, tv shows or movies with a dollar sign or price tag, I know needs to be additionally paid. But I'm not sure whether or not iconcerts, gekko, moshcam, etc shows in that tab (Tv on demand channels) on fetch tv, needs to be additionally paid or I can use it whenever I want and its free? It'll be great help if you can answer this.
Solved! Solved: Go to Solution.
2014-06-27 09:51 PM - edited 2014-06-27 09:54 PM
hi i will be happy to answer your enquiry
and your right
Anything with a dollar sign in on demand will cost and the charge will be added onto your bill if you down load & hire them.
however features such as,movie box,apps, catch up tv,gekko iconcerts factuality etc is free however downloading the content will count towards your data limit (unless you have unlimited internet in which case use those features as much as you like by all means) in another words everything other then on demand and the various and on packs are %100 free
if you need furthur help feel free to ask
2014-06-28 11:32 AM
I should also mention downloading from movie box is unmetered to. my appologies for any confusion
2014-06-29 01:38 PM
Thanks nath_23! That's right, if a customer is using an Optus Home Broadband service with their Fetch TV, the data usage isn't metered
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2015-04-29 10:55 AM
hi my fech tv went off line cant reset or anything please help
2015-04-29 11:07 AM
ring 133937 select option 4 for tv option for fetch tv and then option 2 for tech support
2015-04-30 10:28 AM
Sorry about that this number should help its there customer service number for customers outside australia + 61 2 8082 5678
let me know if you need any furthur assistance