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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
Occasional Contributor NotHappyToday
Occasional Contributor

Fetch Tv Black Screen

My Mighty Box updated yesterday and now will not access video's on my computer

I have done a Power Cycle and a Hard Reset and changed file locations and network names

It picks up the files in the new network just as it did in the old network name

I can gain access and select the file but when selected I get a black screen

If I put the files onto a usb it will play them

I rang support and was told the upgrade has broken the feature and will be fixed in the next upgrade, but could not tell me when the next upgrade would be

THIS IS NOT SATISFACTORY

When will this be fixed

 

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Online Community Manager
Online Community Manager

Re: Fetch Tv Black Screen

Hi there,

We see you have already read more about this issue here.

Early 2019 is the timeframe we've been provided so far, if there are any updates on this we'll be sure to post them on Yes Crowd. Apologies for the inconvenience in the meantime.


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