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Occasional Contributor NotHappyToday
Occasional Contributor

Fetch Tv Black Screen

My Mighty Box updated yesterday and now will not access video's on my computer

I have done a Power Cycle and a Hard Reset and changed file locations and network names

It picks up the files in the new network just as it did in the old network name

I can gain access and select the file but when selected I get a black screen

If I put the files onto a usb it will play them

I rang support and was told the upgrade has broken the feature and will be fixed in the next upgrade, but could not tell me when the next upgrade would be


When will this be fixed


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1 Reply
Online Community Manager
Online Community Manager

Re: Fetch Tv Black Screen

Hi there,

We see you have already read more about this issue here.

Early 2019 is the timeframe we've been provided so far, if there are any updates on this we'll be sure to post them on Yes Crowd. Apologies for the inconvenience in the meantime.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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