Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.
Ive just emailed them and also contacted them on FB. Due to me not being with optus anymore bought through retailer it's a little more difficult I suppose.
It makes it difficult to watch any TV as I don't watch it I catch up and cannot even do that lol.
Never received any updates from Optus but I found the modem supplied by Optus was at fault, reverting back to my iinet modem 'fixed' it. I wasn't bothered to work out the actual issue as Optus should have worked that out.
Hey there Misslyysh,
If you're no longer an Optus customer there won't be much that the Optus Facebook team will be able to do.
As per the Fetch website you'll need to fill out an online form for support.