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New Contributor
New Contributor

Fetch TV remote replacement

Can you please tell me how to replace our broken fetch tv remote? It is older than 2 years and has stopped working. It is a generation 3 remote

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Honoured Contributor
Honoured Contributor

Re: Fetch TV remote replacement

Call Optus (or facebook or the mobile app) and request one be sent out. It will cost about $25. If its just stopped working (as opposed to you actually breaking it) then there should be no charge as you don't own the Fetch box and Optus are required to keep it operational (and it can't operate without the remote)

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New Contributor
New Contributor

Re: Fetch TV remote replacement

it is broken i need a new one
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