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Yes Crowd will close and be redirected to Help & Support on the 1st November 2021. Thank you to every member who has made this community such a helpful and supportive place for customers and staff to interact to help serve along with improve our products and services. You will be missed.

James1969
Occasional Contributor
Occasional Contributor

Fetch TV can't see folder that contains MKV files in my media hub

Hi,

 

I have a particular folder on my ReadyNAS that I cant see on my fetch tv media hub. I can see it fine on computer.

 

It contains MKV files with also subtitle files, I tried removing on of the subtitles but still no love.

 

Anyone have any brilliant ideas?

 

TIA

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James1969
Occasional Contributor
Occasional Contributor

Re: Fetch TV can't see folder that contains MKV files in my media hub

yet when i drag the video to the master folder its fine......

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Ray_YC
Online Community Manager
Online Community Manager

Re: Fetch TV can't see folder that contains MKV files in my media hub

If you haven't already, try a soft reset. 

If that didn't do aything, suggestion would be to log a fault.

----------------------------------------------------------------------------------------------------------------- I am now no longer part of Yes Crowd or Optus. Thank you to all those who have contributed to the forum during my time, especially the regulars! Cheers!
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