Fetch TV and TCL TV

[Shauna]

Hey @NLL - thanks for reaching out.

What model Fetch are you using?

What codes have you tried?

Are you able to do a soft reset and try again? Instructions on completing a soft reset can be found here. 

[NLL]

Hi shauna, its the generation 3 fetch set top box. 

I followed the instructions with the relevant remote on your website and the codes I’ve tried are:

1699

0625

0892

2958

Its also brand new so would it really be necessary to do a soft reset?

Thanks,

nat

[Shauna]

Thanks for confirming, Nat.

Those codes you've used are correct according to Fetch. I've done some research and tried to see if theres any way around this, but i'm afraid I don't have any further suggestions from my end 😞
The next step would be to contact our TV & Content specialists by calling 1800230158 or you can pop your details into this form and they will call you as soon as they can. 

[NLL]

Hi 

I completed the form as you suggested - this was on Saturday and no one has contacted me...

[Shauna]

Hey @NLL - Hrmm.. were you given a reference number when the form was filled out? 

[NLL]

Yes. I did it again today too. I got sent 2 SMS's - one each time I've completed the survey yet no calls. 

[Shauna]

Okay. Can you please PM me with your account details, full name and DOB? I'll take a look and see what's going on. 

[NumberSix]

I'm having the same problem.

Those 4 codes don't work on my new 43" TCL TV.

These threads don't seem to get a very useful response from Fetch people do they?

Mostly chasing kudos etc.

TCL are a pretty common brand these days so why don't the codes work?

[paramnesia91]

I’m having the same problems and still not working tried multiple times. 

[droodle]

Same here - TCL43P6US need code for fetch mighty ??