cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor CraigE
New Contributor

Fetch TV Remote

My remote has buttons that don't work. I've contacted live chat but they don't have the capacity to assist and wait times for customer service is over 30 minutes. what other options do i have to get the remote replaced?

0 Kudos
Reply
3 Replies
Trusted Contributor
Trusted Contributor

Re: Fetch TV Remote

You can either chat or call Customer Service to get the remote replaced under warranty.

I'm a Yes-Crowd Contributor, not an Optus Employee, and I contribute on a voluntary basis. Did someone on Yes Crowd answer your question? Did they share a great tip Please remember to acknowledge their awesomeness by throwing a Kudo and or Accepted Solution their way.
0 Kudos
Reply
Highlighted
Crowd Champion SillyGogo
Crowd Champion

Re: Fetch TV Remote

You used to able to get them from Jb Hifi or Harvey Normal for $30, maybe call around and see if anyone have stock. I would reccommend live chat if you dont want to fork out $30. Gumtree is another options, I might have a spare one if you are in Brisbane. 


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
0 Kudos
Reply
New Contributor CraigE
New Contributor

Re: Fetch TV Remote

Thanks for that but I'm in Perth.

0 Kudos
Reply
Top Contributors