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Welcome to the new look Community! We're still upgrading and making some changes to the platform over the coming weeks! Stay tuned.
New Contributor cmaddi1206
New Contributor

Re: Activation Code

Hi Hannah, 

Please advise how I send a PM - does this mean private message?) - I do not not want to reply giving my provate details such as DOB. 

 

Thanks,

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Moderator Vicky
Moderator

Re: Activation Code

Hi cmaddi1206,

Apologies about the delay in getting back to you there.Since this post have you had a chance to chat to someone who was able to look into this for you? I can confirm that a PM is private message and that information will only be accessible by the Social Media team. If you can send that through to us we'll be able to take a look into this one for you.


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I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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New Contributor coota65
New Contributor

Re: Fetch TV Activation Code

Spoiler
yes, I have to admit...the worst service ever...got my Fetch TV and waited on the phone for 69 minutes (special number) and then gave up...Optus auto attendant the industry benchmark for duds...you people should give yourself an uppercut...you behave like Foxtel..

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Highlighted
RetiredModerator Toomey
RetiredModerator

Re: Fetch TV Activation Code

Terribly sorry for the long wait and lack of service @coota65, definitely not the way it should be. If you still need a hand, shoot me a private message with your enquiry, account number, full name and DOB. 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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New Contributor Grigga
New Contributor

Re: Activation Code

Agreed- ridiculous can't find code, 39mins on hold....

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New Contributor Ren0801
New Contributor

Re: Activation Code

So how did you get the activation code!?? 😩 Im having same trouble.. 

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RetiredModerator Hannah-L
RetiredModerator

Re: Activation Code

Hey @Ren0801, please get in touch with our Live Chat team here, they can assist you with the activation code.

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New Contributor Wallunit2008
New Contributor

Re: Activation Code

so how did you get the code

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