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GlenNewby
New Contributor
New Contributor

Fetch Set top Box

My set top box enters sleep mode then requests push any button to wake up. However nothing wakes it up; so I then power down the system(pull the plug) and restart. Everything works once restarted. Do I need to request a new box?

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Ray_YC
Online Community Manager
Online Community Manager

Re: Fetch Set top Box

Hey there GlenNewby,

May be worth performing a soft reset and ensuring your device has the latest software.


It that doesn't change anything, by all means you can contact Optus to request a new box. You'll likely lose all your recordings though.

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