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Occasional Contributor symo007
Occasional Contributor

Re: Fetch Multiroom Mini offer for eligible customers

I had to instant message and then phone Optus support who then activated it from their end and issued a new activation code. 

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Occasional Contributor ZeeN
Occasional Contributor

Re: Fetch Multiroom Mini offer for eligible customers

similar problem?
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Honoured Contributor
Honoured Contributor

Re: Fetch Multiroom Mini offer for eligible customers

If you have an onscreen boot sequence but it goes nowhere then it is a defective unit. Request a replacement.
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Online Community Manager
Online Community Manager

Re: Fetch Multiroom Mini offer for eligible customers

Hi ZeeN,


Based on what you have described, it does sound like the appropriate next step would be to contact Optus for further assistance.


Let us know how you go.


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