I have just received a Fetch Mighty box and have experienced issues when connecting it via HDMI to a 12(?) year old Pioneer PDP-506PG. The menus come up OK and you can navigate through them but when you try to play anything the screen goes blank and then red. The screen also goes blank every 30 seconds or so (even navigating through the menu) and then returns. I have successfully connected the Fetch box to another TV and everything works fine but ideally I want to connect it to the Pioneer. Any ideas on causes or solutions gratefully received.
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Hey @Citizen_Smith - thanks for the details! Given your STB is working with a different TV, it may be something to do with either the brand of the TV or other restrictions. I'd recommend filling out this form, so one of our Fetch specialists can take a further look.
I suspect the issue is that your TV can only play 1080i max.
The Fetch is possbly outputing at 1080p? I believe there's a video setting in the Fetch Menu?
are you connecting directly to the TV? could be a cable or hdmi synch issue.
Good idea but I've tried changing the Fetch output to various settings including 1080i (which is what the old box was outputting) and the symptoms are still the same, i.e. whenever I try to play something the screen goes red.
The Fetch box is connected to the Media Receiver by an HDMI cable.With the Pioneer PDP-506 TV the Media Receiver is a separate box which is connected to the TV with what the manual refers to as a system cable.
I sounds like you're falling fowl of a well known Fetch bug. Essentially Optus only guarantee connecting the Fetch direct to a TV via HDMI. Many people who use AV receivers find that the siugnal is stopped. This is because the HDMI protocol has a handshake option that the Fetch box doesn't set . This option tells the reciever to pass through the video signal without alteration. Unfortunately it seems your set up has triggered this.
There is a work around though you can introduce a cheap HDMI splitter into the connection which strips the flag that the Fetch is sending. Apparently Jaycar have them or this model on eBay works (as do a lot of others)
Otherwise your only options are ditch the Fetch box or ditch the TV.
Awesome 🙂 Thanks for letting us know @Citizen_Smith
Great advice as per usual @petergdownload.