cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
View your usage, get billing support and much more with the My Optus app, download it here
Highlighted
New Contributor
New Contributor

Fetch Might - Series won't record.

We bought two new Fetch Mighty units.

 

One DOES record series. When we set up series tags on the second one, it only records the first show of any series, and no more.Then subsequent episodes of the selected 'series' programs in the Guide show a star, but not a Record symbol, so we have to select everything manually. We did factory reset, we select Series Tags as per instructions, but it still won't work.

 

We got a new replacement Fetch from the retailer, but the replacement has same problem.

 

Any suggestions how to fix the recording problem?

Tags (1)
0 Kudos
Reply
2 Replies
Highlighted
RetiredModerator
RetiredModerator

Re: Fetch Might - Series won't record.

Hey @chuckt1008, that's definitely unusual! 

Just to clarify, are these Fetch units you've received from us? Or purchased on your own? Is it something you've raised with our Faults team? If not, is this something you're getting on all programs? Or just some? 


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
0 Kudos
Reply
Highlighted
New Contributor
New Contributor

Re: Fetch Might - Series won't record.

Hi,

 

Unit was purchased on your own from a retailer. Fetch have agreed product is faulty so will be returning unit to retailer.

 

Many tks.

 

0 Kudos
Reply
Top Contributors