For 24/7 support message our team of experts via the My Optus app.
How do I get my fetch ID if I have lost my remote?
Solved! Solved: Go to Solution.
You can find it in the Optus mobile App or MYACCOUNT online or Facebook / Livechat Optus and ask.
Optus will send out a new remote for $15 or so on request.
Peter Gillespie