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New Contributor
New Contributor

Fetch ID

How do I get my fetch ID if I have lost my remote?

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Honoured Contributor
Honoured Contributor

Re: Fetch ID

You can find it in the Optus mobile App or MYACCOUNT online or Facebook / Livechat Optus and ask.

 

Optus will send out a new remote for $15 or so on request.

 

Peter Gillespie

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New Contributor
New Contributor

Re: Fetch ID

I can't find my fetch ID on my account and can't even order a new remote
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Honoured Contributor
Honoured Contributor

Re: Fetch ID

Its also in the fetch menus somewhere I believe. Have a hunt around. You might find getting a new remote sent out now difficult to order (Although the fetch team do seam to be locally based and up and working). Send a request via the Optus App Messaging.
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