Fetch ID

[Jt75]

How do I get my fetch ID if I have lost my remote?

[petergdownload · Accepted solution]

You can find it in the Optus mobile App or MYACCOUNT online or Facebook / Livechat Optus and ask.

Optus will send out a new remote for $15 or so on request.

Peter Gillespie

[rbowley2]

I can't find my fetch ID on my account and can't even order a new remote

[petergdownload]

Its also in the fetch menus somewhere I believe. Have a hunt around. You might find getting a new remote sent out now difficult to order (Although the fetch team do seam to be locally based and up and working). Send a request via the Optus App Messaging.