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New Contributor ManCity7
New Contributor

Fetch Box

Hey guys

My Fetch Box will not pick up the free-to-air Channels ABC and Channel 7. I have checked the aerial and the TV reception is fine - picks up perfectly. I have checked all cables, turned the box on and off, and tried everything. It used to work and the box is only a few months old. Any suggestions?

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2 Replies
Contributor RastaHTC
Contributor

Re: Fetch Box

If 10, 9 and sbs are all working ok, i would factory reset the fetch tv and setup again.  Probably a bug or setting issue.

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Online Community Manager
Online Community Manager

Re: Fetch Box

@ManCity7, this actually a known issue impacting a number of Fetch mighty users (Gen 3).

 

We've raised PR - 16208454.

 

We'd actually sent out two way antenna splitters for impacted customers, this has proven to help.

 

The last remark was left on the ticket on the 18/01/18.

 

We're attempting to organise bulk order of splitters.

 

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