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2018-10-25 09:23 PM
I have fitted a router at home but my fetch box will not work with the wired set up It keeps coming up with no internet on the check but i am running a android box off same router wired and no problem so it isnt the wiring If i connect to wireless it works fine I have set it up to auto for finding address
2018-10-26 08:32 AM
Try enter the IP details maually on the Fetch box.
Try using a different ethernet cable (and port in the router).
Its possible the ethernet port is damaged though.
2018-10-26 09:45 AM
Let us know if that doesn't help and we can look into getting a replacement box sent out.
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2018-10-31 08:35 PM
Where do you get the activation code from to soft reset?
we can’t watch any channels on our fetch tv other than free to air digital channels.
2018-10-31 08:42 PM
You can find the activation code within the settings menu of your Optus My Account
- Login to My Account
- Click on the service the Fetch STB is attached to i.e. Mobile number or Broadband username.
- Select settings from the menu that pops up on the right hand side of your screen
- Click Fetch
- The activation code is a series of numbers and letters.
Let us know how it goes.
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