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Occasional Contributor Sparrow80
Occasional Contributor

Re: Fetch mighty no sound.

I got my fetch box replaced twice and it still happens. I’ve learnt to live with it but it’s the most frustrating random this ever. I’m not sure if it’s because of my tv with fetch (unlikely) or another faulty box! But both the big and mini do it. 

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Online Community Manager
Online Community Manager

Re: Fetch mighty no sound.

Thanks for coming back to let us know Sparrow80. 

Did you ever get a chance to try it on a different TV?

I wonder if you and StevieRay have similar TVs?

Sorry your post was missed about sending a video, it's not something that I can assist with here I'm afraid. 

Maybe Ido_420 can offer some help?


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Contributor Stevieray
Contributor

Re: Fetch mighty no sound.

Mine is a Hisense 

 

Has been working perfectly fine for around 3 years prior to last week. 

 

All other devices connected work perfectly fine, sounds like it could a be firmware issue with the fetch box in my opinion. 

 

Can optus tech implement a fix for this ?

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Online Community Manager
Online Community Manager

Re: Fetch mighty no sound.

I don't believe so as the updates come from Fetch.

Another option is to contact Fetch on: contactus@fetchtv.com.au


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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Occasional Contributor Sparrow80
Occasional Contributor

Re: Fetch mighty no sound.

I have both a Kogan and a Bauhn. Both did work fine for the first year and now both have the issue. Replacing didn’t help (or it did for a while) 

I never really got an answer besides replacing the box and had no one else with the same symptoms. I only found the fix online when delving deep into google. 

Hoping now there is someone else we can try and resolve this. 

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New Contributor PG5150
New Contributor

Re: Fetch mighty no sound.

Did anyone figure this out? I have had multiple boxes on different TVs (Sony and Samsung) and have the same issue. Updating audio settings restores audio.

I also have issues with Netflix defaulting to 5.1 audio. At 5.1 audio isn’t loud enough. I have to change it to Stereo for every TV show or movie including back to back episodes. Has anyone encountered this and resolved it?
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Occasional Contributor Sparrow80
Occasional Contributor

Re: Fetch mighty no sound.

Not to my knowledge, but I did just noticed fetch has a firmware update. I’m going to try that.
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