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2019-06-15 05:03 PM
Hello, Just recently made the jump to NBN & swapped our DSL connection for a HFC connection. Went with the Fetch TV option & have had the NBN for more than week & so far so good except for Fetch. Our activation code does not work. I have rang / contacted the Help Service 8 times & each time have been told it will be working any day now. Getting a little frustrated. Looking at our Services on My Account & Fetch doesn't appear so it looks like we have not been registered for the service. I expect this may be the problem. Any hints on how I can at least get someone to tell me what's happening & when I can expect to get some real information?
2019-06-15 09:53 AM
sometime you need to unplug the power of the fetch box and connect again for the setting from the server to be received.
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