I press the buttons on my Fetch remote and even though you can see the lights on the Fetch box recognise the remote command, nothing happens. Channels dont change or any thing. Also sometimes it freezes on one frame.
@Fishcake, sounds like you might be in need of a replacement.
You can purchase a remote replacement for $15.00. You'd be looking at a delivery time-frame of 3-5 working days.
If you have any other questions, give us a shout!
I'd jumping onto Live chat → Optus.com.au/livechat.