cancel
Showing results for 
Search instead for 
Did you mean: 
Ask a Question
ollie_22
New Contributor
New Contributor

FETCH PROBLEM PLEASE HELP

Hi There, please help.

I have tried to get through to Optus ive been on hold and still am for over an hour.

I have set Netflicks up on line and I have a fetch box.

My questions is  really simple im hoping

When I click on the icon on Fetch called Netflicks - it takes me to a screen asking for a Parental code? I don't this what this is as ive never used it before can anybody help me?

0 Kudos
Reply
3 Replies
petergdownload
Honoured Contributor
Honoured Contributor

Re: FETCH PROBLEM PLEASE HELP

These questions are usually easily answered by google. Try googling

"fetch parental code"

Or

"disable fetch parental code"

You should have several step by step answers.
0 Kudos
Reply
ollie_22
New Contributor
New Contributor

Re: FETCH PROBLEM PLEASE HELP

When I go to setting and view under parental it doesn't give me any options to disable. I will try and google - thanks for replying clearly I have no chance in getting through to Optus im still on hold its been 1.10 minutes/
0 Kudos
Reply
petergdownload
Honoured Contributor
Honoured Contributor

Re: FETCH PROBLEM PLEASE HELP

Oh. Half a moment. You're hitting the Netflix Parental controls (nothing to do with Optus or Fetch)

Turn them off on your Netflix account.

https://help.netflix.com/en/node/264
0 Kudos
Reply