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Occasional Contributor
Occasional Contributor

Extra channels not signed up for

I have Fetch Tv and signed up for Variety channels but over the weekend I seemed to get other channels I have not signed up for (ie. E Channel and others) how do I get these channels removed as I don't want to be charged for them

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Trusted Contributor
Trusted Contributor

Re: Extra channels not signed up for

Its part of this promo:

 

https://yescrowd.optus.com.au/t5/Blog/All-access-to-the-Fetch-Ultimate-Pack-this-December/ba-p/35034...

 

I wish they had advertised this as we have had numerous queries on why extra channels were available lately.


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Honoured Contributor
Honoured Contributor

Re: Extra channels not signed up for

Technically Optus reserves the right to add and remove channels as they want. 

 

But it does seem a bit of an own goal to make such a unilateral change without better notification.

 

Regards

 

Peter Gillespie

Occasional Contributor
Occasional Contributor

Re: Extra channels not signed up for

Totally agree, better notification would have helped.

Regards

Barbara

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