2018-04-08 07:27 PM
I have 3 devices (apple TV, ipad and internet) linked to my OptusSport account for EPL.
I am now getting a message saying "Device Limit Exceeded - you have exceeded the maximum number of devices allowed for concurrent streaming".
How do I fix this? I am only watching on 1 device at a time.
2018-04-08 08:55 PM
Thanks for touching base, @PhilBar. Aghhh, that's frustrating :/
Just to clarify, have you deleted one or more of the devices listed in your Optus Sport account. If you haven't already checked this, you can do this by logging into your account on a desktop/PC via here.
Once you've done this, you'll just need to head to Settings > Devices. If there aren't any additional devices listed, please PM us your account details and we'll have this looked at by our TV & Content team.