Thanks for the update @TBA. Please do keep us posted.
Thanks @Andyho. We'll certainly investigate and check what causing this. Once investigate we'll either call or SMS you with an update.
Hi I have the same problem too. It seems to stop if I fast forward over the glitch, then pause then play after a few seconds. Not 100% sure why this works, but its just a buffering problem, this may give it a chance to download enough to provide a steady stream.
I too have the same problem. Live content and Netflix ECT stream flawlessly. The EPL on demand games are unwatchable due to the constant freezes.
How can I get my hands on a beta release code for the fetch?
I'd suggest filling out the online fault logging form. These requests are sent directly through to our TV & Content team → https://offer.optus.com.au/faultreport/individual/.
You can expect to receive a response within the next 1-2 business days. If you need us to follow this one up for you, we'd be happy to do that.