Freaking idiots that make this app. No expertise/focus on customer experience (they don't even have accessible mechanisms to collect feedback) so much so that I have to come to a damn YesCrowd forum.
Just now searching for highlights to City vs Everton I am instead met by "City resurrect through Jesus".
PLEASE if you can't deliver a good service after so much stick you've received in more than a couple of years, just give it up to a provider that can! Heck, even Telstra could do a better job.
Also if you want to know what "good" looks like, why not take one moment to check out services like NFL gamepass or NBA league pass?
I've been with Optus Sport from day 1 - and all the constant disappointments prove what a dismal organisation you are.