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Device Limit Exceeded message ...... but it isn't!

[ Edited ]
ozzierw

I keep getting Device Limited Exceeded message on Optus Sport app on my Apple TV.

 

I have Apple TV, iPhone, iPad and my browser listed and all work ok except Apple TV. 

 

I did have to delete the App from Apple TV and redownload as it had stopped working and now I cannot get past the above error message.

 

Please help as it is impossible to talk to someone on custoem rsevice phoneline...it just redirects me to the online support, which all I can find is this forum.

 

Not a great user experience for a PAYING CUSTOMER!! 

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Re: Device Limit Exceeded message ...... but it isn't!

petergdownload

I suspect you've tripped the four device limit with reloads etc.

 

Have a look at this thread for how to deregister (phantom) devices

 

Regards

 

Peter Gillespie

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