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New Contributor
New Contributor

Critical Hardware Fault

Hi There

I just received my new set top box today and after setting it up, actual tv set died, so bought a new one, just set the new tv up and is working fine. I went to connect my Yest TV with Fetch Box and i get the following error:

 

Critical Hardware Fault - HDD self check unavailable. Restart and if the problem persists contact your Fetch TV Provider

I cannot find a phone number to call my Fetch TV Provider - can anyone help me with either of the two issues? cheers Dons 🙂

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4 Replies
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New Contributor
New Contributor

Re: Critical Hardware Fault

false alarm, i had the HDMI cable connected incorrectly and after my 50th retry, it works 🙂 

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Moderator
Moderator

Re: Critical Hardware Fault

Yay! So glad to hear it Dons73 🙂 

 

Let us know if we can give you a hand with anything else.


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Occasional Contributor
Occasional Contributor

Re: Critical Hardware Fault

Hi,

     My Fetch TV box also has developed the "Critical Hardware Fault - HDD self check unavailable. Restart and if the problem persists contact your Fetch TV Provider" fault.  I checked/changed HDMI cable and reboot but with no luck. Can I get details on how to get this fixed?

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RetiredModerator
RetiredModerator

Re: Critical Hardware Fault

Apologies for the delay in getting back to you, @kenl000. Did you have a chat with someone in regards to your Yes TV by Fetch issue since posting? Check out this article for some troubleshooting. If you still need assistance then Live Chat with us here. Kartik


__________________________________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
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