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Hey Brett, not sure if you're in the right forum for this, did you get your universal remote from Optus? I'm not sure if they sell them...
The issue isn't with the fetch remote as such but there seems to be no recognised codes for syncing the viano TV remote so you can turn the viano TV on and off and control volume of TV via the fetch remote.
I understand, might be best to speak with Fetch directly. I've checked their documentation and there's no code for viano TV, they may have another option or process though