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2018-02-13 07:25 PM
I am trying to get closed captions to appear on the screen using Fetch box. I press 123 button and then text and and choose "subtitles on" where CC appears for the program in info. but the subtitles do not appear.
I am following the instructions in the Yes Fetch Box instruction manual.
2018-02-13 08:51 PM
Hi @jilly68, are you able to confirm that you're pressing the 123 button and waiting for the backlight on the remote to come on? Once you've pressed the Text button it'll take a few seconds before the closed captions appear on screen.
2018-02-13 09:57 PM
Hi Hanna_L, Yes I have done everything that you mentioned, several times. After Ipress 123 button and then Text button, I see the icon at the top right of the screen whereI can choose to turn on Subtitles ortun off Subtitles. When I turn it on, there is no change to the tv program, the sutitles do not appear.
2018-02-13 10:07 PM