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DaveG62
New Contributor
New Contributor

Channel Pack

Hi, who do I contact, I just received an email saying my Fetch TV is on the way bur it says it has the wrong Channel Pack?

Vibe is listed but I ordered variety?

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3 Replies
Davelew
Crowd Champion
Crowd Champion

Re: Channel Pack

Hi

 

You don't need to contact anybody.   When the Fetch box arrives you can change the channel pack through the Fetch menu.   You can change to any channel whenever you want, but remember to cancel the the one channel pack before your subscribe to the next.

 

Dave


__________________________________________________________________________
I’m a Yes Crowd Champion (not an Optus employee). I share my knowledge on Yes Crowd on a voluntary basis. If I answered your question, please mark it as a Accepted Solution. If I helped you out, hit that Kudos button Smiley Happy
petergdownload
Honoured Contributor
Honoured Contributor

Re: Channel Pack

@Davelew is correct. Optus just provide a credit for one (generic) fetch pack on your bill. Its of no use if you have no packs but pick any one you want and the credit gets applied automatically.

 

Regards 

 

Peter Gillespie

DaveG62
New Contributor
New Contributor

Re: Channel Pack

Thanks

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