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New Contributor danmcl95
New Contributor

Cannot get logged into Optus sport

I have reset my Optus sport password but still cannot get logged in. Is there anyway around this?

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Online Community Manager
Online Community Manager

Re: Cannot get logged into Optus sport

Hi @danmcl95


We did receive communication from our content team who've identified a problem where Optus Sport App users cannot login to the App. Users are getting Incorrect Username or Password error message even though the password is correct, and they can log in via browser.

 
To get around the issue, simply uninstall/reinstall the Optus Sport app on your mobile/tablet. Let us know how you go.

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New Contributor atrpainting
New Contributor

Re: Cannot get logged into Optus sport

What about the web page. It's the same problem on there. It's like banging my head against the wall... but worse
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Online Community Manager
Online Community Manager

Re: Cannot get logged into Optus sport

Hi there atrpainting,


Please shoot our Optus Sport team a message for assistance.


_____________________________________________________
I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

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