I see Fetch has added apps like Prime and Britbox to the Fetch box. Unfortunately I cannot figure out how to add the app to the menu. I have read the Britbox instructions and it says to press the App button on the Fetch remove however my Fetch remote does not have an App button. I see there are different types of remotes and mine is type 2 (for those that know what type is what), its the bullet shaped remote with the TV button on the top left. I cannot find any other references to this problem which makes me think I am the only person who can't figure it out!
I would appreciate any advice.
Solved! Solved: Go to Solution.
Hi @Thorns, Fetch has only release the software update Version 3.11 Bellinger on 07/12/20. The new apps are coming soon. They are not live yet and there is no set date. Please refer to the → Fetch release update for more info.
Thank you but it appears i have a Gen 2 Fetch box. Not easy to find that out. I gather i would need to get a Fetch Mini or Mighty if I want to watch Britbox then?
Thanks for keeping us posted on this @Thorns.
What you have said is correct. At this stage, the BritBox app is only available on the Fetch Mini and Fetch Mighty.
If you would like to discuss on options to upgrade your existing Fetch box, I would recommend messaging us via the My Optus app.
Our Messaging team is available 24/7 and are ready to assist customers as quickly as possible.
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