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Occasional Contributor
Occasional Contributor

Cancel Optus Sport Subsciption and have credit refunded

To whom it may concern. 

 

I have successfully (after spending hours on the website and making multiple phone calls) cancelled my subscription.

 

My account is in credit with a refund not being applied at the time the service was cancelled (I have given up trying to understand why Optus does what it does).

 

I have spent hours going around in circles on the Optus and Optus Sport websites and when trying to call a message advises to access the Optus Sport website to fix my problem.

 

Can someone from Optus please advise how I get my credit refunded and close my account. It will not be reopened.

 

Brendan O'Sullivan

Optus prepaid mobile account

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Honoured Contributor
Honoured Contributor

Re: Cancel Optus Sport Subsciption and have credit refunded

You can request a cheque in the mail for any credit amounts using this process.

 

Regards

 

Peter Gillespie