Cancel Fetch TV

[SamNielsen]

Hello,

I am trying to cancel my Fetch TV subscription.

I have tried calling but have been on hold for hours and the prompts keep telling me to message Optus.

Can you please help me achieve this?

Thank you.

Sam Nielsen

[sanjayverma]

hello team 

pleased see i have a bundle with NBN and fetch TVunder phone number *hidden*

I need to cancel my fetch TV and return the fetch box . 

I need a faster NBN and in the name of *hidden*

please reply as we are sick of waiting and no reply .

kind regards 

Sanjay *hidden*

mob *hidden*

[LadyC]

Same issue, I'm sure we're not alone many of us are out of work and need to stop payments. Please assist with instructions as the website doesn't have an answer other than contact the support team.

[Ray_YC · Accepted solution]

Hi LadyC,

We're unable to assist here on this public forum as we don't have access to customer accounts.

Please contact Optus directly on 133 937 during business hours and holding the line (don't press 1 to be sent the link for the Message team) to get through to a team member.

[sanjayverma]

hello team 

please cancel my fetch tv as requested few weeks ago tried to leave message email nothing worked getting charged for nothing .

i also requested the NBN be transferred to my son suveer verma as account holder but no reply .

i have been a very good customer for a long time but now i feel that i am struck up no one to contact .

please reply on mob ****

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