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New Contributor RokerRooDave
New Contributor

Can the Might Fetch pick up Free to Air yet ?

I am a long time Fetch user, and was forced to moved over to an NBN package.

With the package I was entitled to a new Mighty Fetch box, but the Optus Tech advised to hold off as there was issues with the new boxes picking up Free to Air Channels.

I could see loads of posts confirming this.

I also confirmed this when I installed my 84 year old mothers new Might Fetch and we could no longer pick up Free to Air Channels  via Fetch.

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Since the new Mighty Fetch is wireless, I am keen to get it, but am waiting to hear if the Free to Air issue is fixed from OPTUS.

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Does anyone know if the Free to Air issue with the Might Fetch boxes is fixed yet ?

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Online Community Manager
Online Community Manager

Re: Can the Might Fetch pick up Free to Air yet ?

Hey @RokerRooDave, thanks for coming through!

 

That's a perfectly valid concern. I don't believe the FTA issue is impacting each and every Fetch Mighty customer. At this time we have roughly 150 customers attached to fault ticket - 16208454. We'd actually asked a number of customers to participate in helping us test a possible work around.

 

These customers have been sent non-power pass Antenna splitters. Of the 11 customers we'd sent out splitters to; 11 customers 5 have confirmed it has resolved the issue, 2 say issue still occurring and 4 are unconfirmed.

 

 

 

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