Can't access Free to Air Channels 9 and 10 on Optus Fetch


Have been struggling with consistent access to Free to Air channels since I signed up to Optus Fetch 1.5 years ago!  Used to travel a lot for work so wasn't a priority issue to fix but now am home full-time and so frustrated. Called Optus and was told they had no technician to come over to fix the issue.  I hired my own TV technician to come in to confirm that the antenna signal is strong - and we also replaced the antenna cable running to the TV.  For a brief two weeks during the Australian Open -  I was thankfully able to access Channel Nine but not Channels 7 or 10, and as of last week cannot access Channels Nine and Ten even after REPEATED channel scans.


Am losing patience with Optus Fetch even though I otherwise really like the product. Can someone PLEASE help me.



Re: Can't access Free to Air Channels 9 and 10 on Optus Fetch


Any luck when going through our troubleshooting steps for Fetch Free-to-Air?

Other suggestions can be found on this recent thread.

I’m part of the Yes Crowd team, employed by Optus to help run our online community. This guide explains how everything works on here and you should also check out our Community Guidelines.

Did we answer your question? Please mark it as a Accepted Solution and be generous with that Kudos button Smiley Happy
Post a Reply
Top Contributors
51 Kudos
32 Kudos
23 Kudos
13 Kudos
10 Kudos