Searching...
Reply

Can POOR internet speed be fixed. I have lost most of my tv channels.

kfw54

I have lost must of my tv channels and when tested interrnet speed is POOR. Things were okay but have gradually worsened over the last month.

Re: Can POOR internet speed be fixed. I have lost most of my tv channels.

petergdownload

What channels? FTA broadcasts have nothing to do with the internet.

 

Peter Gillespie

Re: Can POOR internet speed be fixed. I have lost most of my tv channels.

kfw54

Thanks for the reply Peter.

I am not sure what's going on. I have lost most of my tv channels and when I was trying to reset my Fetch and TV settings the 'poor internet speed' message came up.

I have NBN fibre optic cable to my house so I shouldn't have internet performance problems.

 

Keith

Highlighted

Re: Can POOR internet speed be fixed. I have lost most of my tv channels.

petergdownload

Again what channels in particular?

 

Are you connecting via wifi?

 

Peter Gillespie

 

Re: Can POOR internet speed be fixed. I have lost most of my tv channels.

kfw54

Hi Peter,

 

I replaced my tv aerial and now have great reception at the tv, however if the feed is through the Fetch box, while it is better it still gets random pixilation and some channels drop in and out. All online channels work perfectly.

Re: Can POOR internet speed be fixed. I have lost most of my tv channels.

petergdownload

First up test without any splitter involved (i.e. one aerial cable from the wall to the fetch unit)

 

Online channels use the internet, not your aerial.

 

Its up to you if you want to request a replacement Fetch box. (It's free as its a leased box)

 

Peter Gillespie

Post a Reply
Top Contributors
47 Kudos
17 Kudos
16 Kudos
11 Kudos
11 Kudos