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New Contributor Frustrated100
New Contributor

Buffering in Netflix

Have just joined Netflix and am using Safari on a Macbook Pro. I can only watch the first 20 minutes of any show then it starts buffering - circle continues indefinitely. When I log off and on /shut down and restart it is still unable to play. I can watch the first 20 minutes or so of any program - one after another. They never come off buffering.

 

I called Netflix and they said it was a DNS problem and to call Optus. My speed is 33 so it is fine.

 

Anyone got any clues?

 

Also - even though the speed is 33 mpbs will a problem occur (buffering) if too many people are trying to use the tower at one time?

 

Thanks

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Trusted Contributor
Trusted Contributor

Re: Buffering in Netflix

Its something other then buffering as if needs to buffer for you to watch the first 20 minutes.

 

Have you tried with a browser other then safari?

Does the internet still work for other websites when netflix fails? 


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Crowd Champion Davelew
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Re: Buffering in Netflix

Hi

What happens when you stream on your smartphone from the Netflix app?

If that still buffers would show a problem with data speeds.

You could also manually change the DNS address on you MacBook to one of these addresses:

192.189.54.33 / 203.8.183.1 / 192.189.54.17 

 

Dave

 


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New Contributor Frustrated100
New Contributor

Re: Buffering in Netflix

Hi,

Thanks. It must have been Safari. The Netflix person tried suggesting a few settings changes but none worked. It's now ok on Firefox.

 

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New Contributor Frustrated100
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Re: Buffering in Netflix

Hi Dave

 

I switched from Safari to Firefox and the problem seems to have been fixed.

 

Thanks for responding to my question.

J

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