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Re: Audio issue when watching Fetch Movie Box

ninHendo

Yep! Very annoying!

Re: Audio issue when watching Fetch Movie Box

Mamose

Yes, we noticed the audio glich during Home Alone and now also the same issue with Elf. 

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Re: Audio issue when watching Fetch Movie Box

Bludger

Date Night audio is glitching too.

Re: Audio issue when watching Fetch Movie Box

Tickle

It's definately not resolved. It has been happening constantly in every movie I have watched since early November.

Very frustrating. 

Re: Audio issue when watching Fetch Movie Box

[ Edited ]
chrisw101

I'm having this problem too, so doing some testing I may have figured out why it is happening. Maybe. I have a feeling that the movies that say 5.1 sound don't sound glitch and the movies that are just 2.1 sound have the glitch.

 

As I tested this on the movie New Years Eve - before playing it had the squares where it says 'HD', and then '5.1' and it worked perfectly. Played Home Alone and Elf which are only 2.1 it has the sound glitch all throughout as described.

 

You can see which movies are 5.1 or 2.1 on Fetch website (see links below - they will open in a new window), also just before pressing play it has this info. Actually if it doesn't say 5.1 before pressing play I believe it is 2.1 by default.

Here's some links to the Fetch Movie Box website to see which movies are 2.1:

 

2.1 sound: Home Alone: https://www.fetchtv.com.au/movie/details/18021 (sound glitch)

2.1 sound: Elf: https://www.fetchtv.com.au/movie/details/2102 (sound glitch)

2.1: sound: Date Night: https://www.fetchtv.com.au/movie/details/2617 (sound glitch)

5.1 sound: New Years Eve https://www.fetchtv.com.au/movie/details/281421 (no glitch for me)

 

I am just playing these movies through my TV speaker. Does the 5.1 movies not glitch for other people too? Hopefully Fetch can get this fixed soon. This is honestly just my best guess to why this is happening. 

Re: Audio issue when watching Fetch Movie Box

Bludger

Hi @chrisw101,  I just tested out your hypothesis, but to my surprise none of the movies are glitching anymore.  I'm not sure if Fetch has fixed it, or has something changed in my environment.  Are you still experiencing the issue?

 

Re: Audio issue when watching Fetch Movie Box

[ Edited ]
chrisw101

Hi @Bludger, yes I have just tested this out right this moment and it seems to be working now! Thanks for the heads up!  I haven’t tested the movie box for a few days before posting the message so who knows when it got fixed but I’m currently playing Elf which used to sound glitch every 30 seconds and seems to work! So far so good...

 

Update: Also tested the start of Date Night and that’s working too when before it was audio glitching. Very good!

Re: Audio issue when watching Fetch Movie Box

Druzil

We are experiencing the same problem with Harry Potter 2. Audio cutting out every minute for a few seconds

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