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New Contributor Mano01
New Contributor

Activation code tv fetch

Hello trying to retrieve my activation code online. When I sign in there’s no options to find it. I’m using an iPad to. I’ve followed the examples but my page layout is different

Can someone send me a direct link?

thanks Allan 

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Online Community Manager
Online Community Manager

Re: Activation code tv fetch

Hi @Mano01, thanks for reaching out.

 

What type of service is your Fetch TV linked to? Is the core service a broadband or mobile product? The Fetch tab can be found under the corresponding product that it's linked to. You'd need to ensure that the core product has been linked with your existing My account log in. You can always jump onto live chat and they'll shoot through the code for you → www.optus.com.au/livechat/pbb. Let us know how you go. 

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