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Occasional Contributor TonyMinards
Occasional Contributor

Access to soccer on my tablet

I just signed up for the  $15 monthly access to the soccer via my phone. Phone access and PC access is all good but access via my tablet returns an invalid email address message.

I tried uninstalling the app and reinstalling, and restarting the tablet to no avail. The invalid email address message keeps coming up.

Any suggestions on how I can fix this?

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5 Replies
Moderator Ev_
Moderator

Re: Access to soccer on my tablet

Hey @TonyMinards, can you let us know which tablet you're using and which version of Android it's on? If you can log a fault on our online faults page, our TV & C team will be able to take a closer look into it for you.

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Occasional Contributor TonyMinards
Occasional Contributor

Re: Access to soccer on my tablet

Hi Ev. I have a Galaxy Tab S running Android version 6.0.1

 

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Moderator Ev_
Moderator

Re: Access to soccer on my tablet

Hmm.. there shouldn't be an issue with the Optus Sport app on that version. Have you been able to raise your fault on the page I linked above? 

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Occasional Contributor TonyMinards
Occasional Contributor

Re: Access to soccer on my tablet

All good now thanks. I reset my password again and removed the old sim card. Sometimes dogged perseverence wins. 🙂

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Online Community Manager
Online Community Manager

Re: Access to soccer on my tablet

Ah, good stuff 🙂 

 

Haha, I know exactly what you mean. 

 

If something else comes up, give us a shout. 

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